28 Apr'24
29 Apr'24
1 room, 2 guests
Benzz Park
T. Nagar, Tamil Nadu | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
Reviews
Location
Rooms
₹5,099
/ night + ₹386 tax
(74 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Airport shuttle service
Room service
Bar
Air conditioning
Housekeeping services
Business center
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
+ ₹386 tax
/ night
₹5,099
50% off
Free cancellation
(74 reviews)
5
32
4
22
3
7
2
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10
Location
Rooms
Service
Value
Hygiene
·
jijo1230 on Jan 27, 2024
Dear Sir, Good Day!!! Booking Name : John Jijo Room No : #309 Date of stay : 25/01 to 26/01 I hope your doing great !! I just want to share some feedback of our stay in benzz park vellore on 25/012024 to 26/01/2024, so, I booked the room through make my trip. On 25th morning I called to the property and spoke to Ms. Sakthi regarding my late check in and I requested for late check out as well ,as soon as I ask for the late check out she was pointing about the tarrif for the late check out then I told her ok madam I will come directly an speak to you regarding this and i disconnected the call. I checked in at the hotel at around 6:00pm and I was again asking to Ms. Sakthi regarding the late check out the moment she said ,sir you have to pay half a day charges and I asked her how much is the half a day charges, She said Rs 2,500 need to pay. I agree to pay and i went to my room, Then I had my dinner in the restaurant which is close to the reception. The next day on 26/01/2024, I called to the room service around 12:00pm and requesting them to make a pesto sauce pasta ,first there were some Lady spoke to me and she passed a phone to some gentle man then the gentle man said sir I will give a call back regarding your order and he disconnected my call. I was waiting for this gentleman callback for more than one hour but I didn't not receive any call from them. Then I decide to have a lunch outside and i went out. Again !!! I called the room service at 4:00pm to place a order for a chicken grilled sandwich there was a gentleman took my order and he said to me it will take 25-30mins to deliver to the room, I said that's fine go-ahead with the order , Then I was waiting for my sandwich more than 40mins again I called the room service again and I asked what happen to my order, the gentleman man replied to me that he have plenty of orders itseems so that's the reason it taking much time. Again I am waiting for my order. Mean while there was call i recieve from the reception I don't know who is the person who called me at 5:30 pm,,if am not wrong it would be Ms.Sakthi. So from the reception some lady called and said that I need to do the check out as soon as possible time, I replied to that lady in a polite way. Madam the reason Iam doing late check out is my transit train time is night 10o clock so atleast I need the room until 7:30pm. And again she was requesting me to vacate the room by 7:00pm because they are filled with booking so I need to clear my room and they will clean the room and give it to someone else itseems. After finishing all this conversation also i didn't receive my sandwich which I order at 4:00pm then I lost my patience i step down to the reception and I met Mr. Vinay. I explained everything about all the issues which am facing then he apologize to me then finally i received my sandwich at 5:40 pm if am not wrong . Regarding the cleanliness of room is not up to the mark ,the room which I got (#309) is worst in condition the bed linen are torned and the bed spread has a blood stains, inside the toilet on top of the closet the light fused the closet was dirty.The bathroom sink is not draining. I never seen this kind of dirty rooms in my past 10 years of traveling period,for your reference I will attach some photos please find the attachment sir! I would like to advise the concern HOD's to give a proper training to their staff about how to treat and behave with the guest in a professional way , Especially they need training for communication and mannerism. Please take my E.Mail in a professional way, I didn't mean to hurt anyone,if people are staying in star property they will expect that star service as well this what I want to convey to the management. Thanks & Regards John Jijo
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·
Trip31463546278 on Jan 03, 2024
Good place.to stay, easy connectivity to all attractions and city center. Good bfadt and in room dining.. price may be slightly higher but facilities are premium. They have a bar in house too in case you want to chill out with friends or prefer in room drinks
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·
Go67781126691 on Dec 23, 2023
thank you for the wonderful service, and hospitality. and we were really concerned regarding the service but no doubt I had a wonderful time staying over here, and I will definitely come again, and will also recommend your hotel to our friends, and family. From food to room service everything was perfect, We sincerely appreciate Mr. Vinay's efforts in making me feel comfortable. We wish you all the very best and look forward to visiting again. Thank you.
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·
AlM572 on Aug 11, 2023
Am currently in their most expensive “suite” room and the road noise is unbearable. Blaring music is playing into the room. The windows seem to be made of paper. The hotel itself is dated and seems to be full due to some education event. So the staff seem to be overwhelmed. The room is not bad except for “LOUD “ street noise and blaring music. The swimming pool looks nice but I’ll check it out tomorrow. Their gym is very cramped and hardly any space to move around. There are some trainers who did not seem to care. Not the place I will stay next time.
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·
Daydream36377187660 on Aug 08, 2023
We stayed for one night and the food quality was so bad. We ordered up a dal makhani and it had a STONE in it. Not just this the chapati had a HAIR in it. On complaining the staff was not well behaved in talking and made us pay the whole bill. Wasn't worth it. Not recommended.
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Attached bathroom
Desk
Free toiletries
Shower
TV
+ 7 more
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹386 tax
/ night
₹5,099
50% off
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹453 tax
/ night
₹5,999
50% off
No cost EMI from ₹1,159
Attached bathroom
Desk
Free toiletries
Shower
TV
+ 6 more
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹642 tax
/ night
₹8,499
50% off
No cost EMI from ₹1,642
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 1 other inclusions
+ ₹741 tax
/ night
₹9,799
50% off
No cost EMI from ₹1,893